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Got a Question? Call/Email Us. We Speak English, German, Italian & French.

help @nutrioplongevity.com

+41 (0)61 202 03 32
Mon-Fri 7am-7pm CET

FAQ

Nutriop Longevity FAQ

Find answers to all your questions about our anti-aging supplements

The Nutriop Alphabet Soup: Our Products 

Q: What's cooking in Nutriop's longevity kitchen?
A: We're serving up a smorgasbord of age-defying delights! Our menu features NMN (the cellular energizer), Resveratrol (nature's time machine), Pterostilbene (the overachieving antioxidant), Berberine (the metabolic maestro), and a host of other supplements designed to make your cells do a happy dance!
Q: Where does the magic happen?
A: While our brains are nestled in the picturesque Swiss mountains (yes, we're fueled by chocolate and fresh mountain air), the real alchemy happens in cutting-edge facilities in the UK. Picture a mix of The Great British Bake Off tent and a NASA lab, but for longevity!
Q: Are we talking all-natural goodness here?
A: You bet! We're all about keeping it au naturel. Our products are like a farmer's market in a bottle – organic, pure, and free from unnecessary junk.
Q: Can vegans join the longevity party?
A: Absolutely! Most of our products are vegan-friendly. We believe in plant power, both in and out of the bottle!
Q: What about allergies? Any sneaky gluten or dairy hiding?
A: We try to keep our products as allergy-friendly as possible. But like a superhero with a secret identity, some allergens might be processed in the same facility. Always check the label for the full scoop!
Q: How do I pick my perfect longevity potion?
A: It's like choosing your own adventure! Check out our product descriptions, or chat with our support team. They're like personal shoppers, but for your cells!
Q: Can I mix and match supplements like a wellness DJ?
A: Totally! But like mixing music, it's best to consult with a health professional before dropping your supplement beat.
Q: When will I start feeling like Benjamin Button?
A: Results vary, but consistency is key. Some folks feel the magic in weeks, others in months. Remember, Rome wasn't built in a day, and neither is your optimal health!

The Science Behind the Magic: Our Star Players 

Q: What's the big deal about NMN?
A: NMN is like a love letter to your cells. It boosts NAD+, which is essentially the fuel that keeps your cellular engines purring. Imagine giving every cell in your body a tiny espresso shot!
Q: How do I get this cellular caffeine hit?
A: Take it with water, preferably in the morning. For the powder, let it dissolve under your tongue – it's like a rave for your taste buds!
Q: Any side effects? Will I start bouncing off walls?
A: NMN is generally well-behaved, but some folks might experience mild tummy troubles or headaches. If your body starts throwing a tantrum, give your doc a call.
Q: Is Resveratrol just fancy grape juice?
A: It's grape juice on steroids! This antioxidant superhero supports heart health, brain power, and might even help you age backwards (almost).
Q: How should I take my daily dose of grape power?
A: Pop a capsule with water, preferably with a meal. It's like having a glass of wine, minus the hangover!
Q: Can I mix Resveratrol with other supplements?
A: Absolutely! It plays well with others, especially NMN. But as always, check with your health guru before creating your own supplement cocktail.
Q: Pterostilbene... is that a dinosaur?
A: Close! It's actually Resveratrol's cooler cousin. It's got better bioavailability, which is a fancy way of saying your body loves absorbing it.
Q: How much of this dino... er, supplement should I take?
A: Usually one capsule a day keeps the aging away. But always follow the label – it's like the user manual for your health!

Gettin' Down to Business: Ordering and Payment 

Q: How do I get my hands on these fountain-of-youth goodies?
A: It's easier than finding a wrinkle on a baby's bottom! Just browse our online store, click 'Add to Cart', and checkout. We accept all major credit cards and PayPal.

From Our Lab to Your Door: Shipping Info 

Q: How can I track my package? I'm too excited to wait!
A: We get it! Use the tracking number in your confirmation email to follow your package's journey. It's like GPS for your supplements!
Q: How long before I can start my Benjamin Button journey?
A: Domestic orders usually arrive in 3-5 business days, while international orders might take 6-12 days. Good things come to those who wait (but not too long, we promise)!
Q: Do you ship to my secret underwater lair... I mean, country?
A: We ship to most countries! Check the list at checkout, or give us a shout if your location isn't listed.
Q: Oops, I typed my address wrong. Can I fix it?
A: No worries! Contact us ASAP, and we'll update it faster than you can say "longevity"!
Q: Can I get my supplements at light speed?
A: We're not quite at teleportation level, but we do offer expedited shipping options at checkout!

The Nitty-Gritty: Product Info and Availability 

Q: How do I know which product will make me feel like a superhero?
A: Check out our detailed product pages or chat with our support team. They're like personal trainers for your health journey!
Q: Are your products certified to fight aging?
A: Our products are rigorously tested and certified. They're so legit, even Father Time is worried!
Q: What's the difference between Product A and Product B?
A: Each product has its own superpowers. Check our comparison page or chat with our team to find your perfect match!
Q: Why is my favorite youth potion out of stock?
A: Sometimes our products are so popular, they need a vacation too! Sign up for restock alerts, and we'll give you a heads-up when they're back from their break.

Show Me the Money: Payment and Billing 

Q: What payment sorcery do you accept?
A: We take all major credit cards, PayPal, and bank transfers. Sorry, we don't accept magic beans... yet.
Q: How do I use my super-secret discount code?
A: Enter your code in the "Discount Code" field at checkout. Watch the price drop like it's hot!
Q: Why was my payment rejected? Does your system not like me?
A: Don't take it personally! Double-check your info, or try a different payment method. Our system is just playing hard to get!
Q: Can I get a receipt for my "fountain of youth" purchase?
A: Of course! We'll email you an invoice faster than you can say "tax deduction"!

Oops, I Changed My Mind: Returns and Refunds 

Q: What if this isn't the droid... I mean, supplement I'm looking for?
A: No worries! We offer a 30-day return policy. Just keep the product in its original, unused condition.
Q: How do I initiate a refund? Do I need to perform a ritual?
A: No rituals required! Just contact our support team with your order number and reason for return. We'll guide you through the process.
Q: How long before I see that refund in my account?
A: Refunds typically take 5-10 business days to process. We're fast, but not time-travel fast... yet.
Q: Can I swap my purchase for a different youth potion?
A: Absolutely! Contact us within 30 days of receiving your order, and we'll help you find your perfect match.
Q: My product arrived looking like it time-traveled the wrong way!
A: Oh no! Contact us right away with photos of the damaged goods. We'll make it right faster than you can say "flux capacitor"!

Deals, Steals, and Longevity Feels: Discounts and Promotions 

Q: How do I stay in the loop for awesome deals?
A: Subscribe to our newsletter, stalk our homepage, or follow us on social media. We're always cooking up something special!
Q: Can I use ALL the discount codes?
A: Whoa there, eager beaver! One code per order. Choose wisely, young Padawan.
Q: Help! My discount code is being stubborn!
A: Double-check that it hasn't expired and that you've met all the conditions. If it's still being difficult, give our support team a shout.
Q: Do you offer bulk discounts for my entire yoga class?
A: We sure do! Contact our sales team for a quote. The more the merrier (and younger)!

Safety Shield: Compliance and Precautions 

Q: Are your supplements third-party tested, or is it all smoke and mirrors?
A: No smoke, all substance! Our products undergo rigorous third-party testing. They're so pure, they make unicorns jealous.
Q: Are these FDA-approved fountains of youth?
A: While the FDA doesn't approve dietary supplements, our products are manufactured in FDA-registered facilities. We follow all the rules, and then some!
Q: Can I take these if I'm expecting a tiny human?
A: If you're pregnant or breastfeeding, always consult your healthcare provider before starting any new supplement. Better safe than sorry!

Treat 'Em Right: Usage and Storage 

Q: How should I pamper my supplements?
A: Keep them cool, dry, and away from direct sunlight. Treat them like vampires, minus the garlic!
Q: Can I mix these with my prescription meds?
A: Always check with your healthcare provider before mixing supplements and medications. It's like matchmaking for your health!
Q: Do these supplements last forever, like vampires?
A: While they're potent, they're not immortal. Check the expiration date on the label for each product's lifespan.

Your Digital Home: Account Management 

Q: How do I join the Nutriop party?
A: Click "Sign Up," enter your deets, and voila! You're part of the longevity cool kids club.
Q: I forgot my password. Has old age set in already?
A: No worries! Click "Forgot Password," and we'll help you get your memory back... for your account, at least!
Q: How do I update my info? Did I move and forget to tell you?
A: Log in and head to "Account Settings." It's like a makeover for your profile!

Behind the Scenes: Company Info 

Q: Where's the Nutriop mothership located?
A: We're headquartered in Switzerland, with our production facilities in the UK. It's a beautiful love story between Swiss precision and British charm!
Q: How can I reach your awesome support team?
A: Email us at help@nutrioplongevity.com or call +41 (0)61 202 0332 during business hours. We're always happy to chat!
Q: Do you have a brick-and-mortar store where I can touch the magic?
A: We're digital nomads! All our products are available online, no pants required for shopping!

Tech Troubles? We've Got Your Back! 

Q: Your website is playing hard to get. What gives?
A: Try clearing your browser's cache and cookies, or try a different device. If all else fails, give our tech wizards a shout!
Q: How do I update my payment info? My card expired faster than I did!
A: Log in, go to "Payment Methods," and update your info. It's like giving your account a mini facelift!
Q: My order confirmation is playing hide and seek in my inbox!
A: Check your spam folder first. If it's still hiding, contact us and we'll resend faster than you can say "email ninja"!

We're All Ears: Customer Support 

Q: When can I bug your support team?
A: We're available Monday to Friday, 9 AM to 5 PM CET. Early bird or night owl? Email us anytime!
Q: How do I shout my love for your products from the rooftops?
A: Leave a review on our website or respond to our post-purchase email. We love hearing your success stories!
Q: How do I gracefully bow out of your newsletter?
A: Click "Unsubscribe" at the bottom of any email, or manage your preferences in your account settings. No hard feelings, we promise!

Spread the Love: Feedback and Reviews 

Q: How can I tell you how much I love you guys?
A: Aww, shucks! Leave a review, reply to our emails, or contact our support team directly. We're all ears!
Q: What if I'm not head over heels for a product?
A: We're sorry to hear that! Reach out to our support team, and we'll make it right. Your happiness is our mission!
Q: Can I brag about you on social media?
A: Please do! Tag us @nutriop, and you might just become our next influencer superstar!

But Wait, There's More: Miscellaneous Morsels 

Q: Do you offer gift cards for my age-obsessed friends?
A: We sure do! Digital gift cards are available on our website. Share the gift of youth!
Q: How do I use my gift card to get my hands on some age-defying goodness?
A: Enter the gift card code at checkout. It's like using a cheat code for your health!
Q: Do you have a loyalty program? I'm committed to this whole "aging backwards" thing.
A: Yes! Earn points with every purchase and redeem them for discounts. It's like leveling up in the game of life!
Q: I've got a burning question that's not covered here. Help!
A: We love curious minds! Reach out to our support team anytime. No question is too big or small in the quest for longevity!
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