The Complete Guide to Longevity Excellence

We're serving up a smorgasbord of age-defying delights! Our menu features NMN (the cellular energizer), Resveratrol (nature's time machine), Pterostilbene (the overachieving antioxidant), Berberine (the metabolic maestro), and a host of other supplements designed to make your cells do a happy dance!

While our brains are nestled in the picturesque Swiss mountains (yes, we're fueled by chocolate and fresh mountain air), the real alchemy happens in cutting-edge facilities in the UK. Picture a mix of The Great British Bake Off tent and a NASA lab, but for longevity!

You bet! We're all about keeping it au naturel. Our products are like a farmer's market in a bottle – organic, pure, and free from unnecessary junk.

Absolutely! Most of our products are vegan-friendly. We believe in plant power, both in and out of the bottle!

We try to keep our products as allergy-friendly as possible. But like a superhero with a secret identity, some allergens might be processed in the same facility. Always check the label for the full scoop!

It's like choosing your own adventure! Check out our product descriptions, or chat with our support team. They're like personal shoppers, but for your cells!

NMN (Nicotinamide Mononucleotide) is like Red Bull for your cells – but way healthier! It's a precursor to NAD+, which basically keeps your cellular energy factories (mitochondria) running like a Swiss watch!

Bingo! Resveratrol is indeed found in red wine. But before you start chugging Merlot, know that you'd need to drink about 1,000 bottles to get the same amount in one of our capsules. We've saved your liver the trouble!

Ha! Pterostilbene is resveratrol's cooler cousin – it's more bioavailable and hangs around in your system longer. Think of it as the upgraded version 2.0!

Berberine is like a personal trainer for your metabolism. It helps with blood sugar, weight management, and even cholesterol. It's been called "nature's Ozempic" – minus the Hollywood hype!

We're science nerds at heart! Every product is backed by peer-reviewed research. We've got more studies than a university library – check our product pages for all the geeky details!

Easy peasy! Just add your desired products to your cart, click checkout, and follow the prompts. It's like online shopping for eternal youth!

While we love a good throwback, we're currently online-only. But hey, it means you can order in your pajamas at 2 AM – no judgment here!

There is no minimum! Whether you want one bottle or enough to stock a longevity bunker, we're here for it.

Absolutely! For wholesale inquiries, contact our sales team. We love spreading the longevity love in bulk!

We ship worldwide! From the Arctic Circle to Antarctica (okay, maybe not Antarctica). If you're on Earth, we can probably get to you.

Standard shipping is 5-7 business days within Europe, and 10-14 days internationally. Need it faster? We offer express options at checkout!

Absolutely! Once your order ships, you'll receive a tracking number. Watch it travel like you're tracking Santa on Christmas Eve!

Contact us immediately! We'll play detective and sort it out. Lost packages are not part of our longevity plan!

Keep your kidneys! We offer free shipping on orders over a certain amount (check our site for current thresholds). Because your organs are worth more than shipping fees!

If your order hasn't shipped yet, we can update it. Contact us ASAP – we move fast around here!

We try our best! But sometimes our products are so popular, they fly off the digital shelves. Check product pages for real-time availability.

Sign up for restock notifications on the product page. We'll email you faster than you can say "NAD+"!

Our website is our living, breathing catalog! Everything you need to know is right there, updated in real-time.

We love feedback! Send us your suggestions. If enough people want it, we might just make it happen!

Yes! Each product includes detailed usage instructions. We also have extensive info on our website.

We accept all major credit cards, PayPal, and various digital payment methods. No bartering with chickens, please!

Absolutely! We use bank-level encryption and are PCI DSS compliant. Your data is safer than gold in Fort Knox!

Your card is charged when your order is processed, not when you place it. We're not about that pre-charge life!

Currently, we accept one payment method per order. But you can split large orders into smaller ones if needed!

Not yet, but we're watching the space! For now, stick with traditional payment methods.

We primarily charge in USD, EUR, and GBP. Your bank may convert if you're using a different currency.

Yes! An invoice is automatically emailed with your order confirmation. Need a special format? Contact support!

We offer a 30-day money-back guarantee on unopened products. Changed your mind? No problem – but we can't accept opened supplements for safety reasons.

Contact our support team to initiate a return. We'll provide a return label and instructions faster than you can say "refund"!

Once we receive your return, refunds are processed within 5-7 business days. The money should appear in your account shortly after!

Oh no! Contact us immediately with photos. We'll replace it or refund you ASAP. Damaged products are not part of the longevity plan!

We don't do direct exchanges, but you can return and place a new order. Or contact support – we're flexible!

For damaged or incorrect items, we cover it. For change-of-mind returns, shipping costs may apply. Check our return policy for details.

Do we ever! We have seasonal sales, newsletter-exclusive deals, and bulk discounts. Sign up for our newsletter to catch the savings wave!

Enter it at checkout in the Promo Code field. It's like finding a cheat code in a video game, but for real life!

We wish! Unfortunately, only one promo code per order. But trust us, our deals are sweet enough on their own!

Yes! Subscribe and save up to 15% on recurring orders. It's like autopilot for your health!

We occasionally offer special discounts for various groups. Follow us on social media or sign up for our newsletter to stay in the loop!

Dietary supplements don't require FDA approval, but we follow Good Manufacturing Practices (GMP) and conduct rigorous third-party testing. We're basically the overachievers of supplement safety!

Always consult your doctor first! We're longevity experts, not OB-GYNs. Your doctor knows your specific situation best.

Most of our products are formulated for adults. For children, please consult a pediatrician before use.

Talk to your doctor or pharmacist! Some supplements can interact with medications. Better safe than sorry!

Most people tolerate our products well, but everyone's different. Check individual product pages for potential side effects and start with lower doses if concerned.

Absolutely! Every batch is third-party tested for purity, including heavy metals, microbes, and contaminants. We take safety seriously!

Keep them in a cool, dry place away from direct sunlight. Think of them as vampires – they prefer the dark!

Most products don't require refrigeration, but check individual product labels. Some might appreciate the chill!

Check the expiration date on the label. Generally, if stored properly, they stay good until that date.

It varies by product! Some are best in the morning, others at night. Check product instructions for specific timing.

Generally yes, but check for any contraindications. When in doubt, consult a healthcare professional!

Some absorb better with food, others on an empty stomach. Check individual product guidelines for best results!

Nope! You can checkout as a guest. But having an account makes reordering easier and gives you access to exclusive perks!

Click Sign Up on our website, enter your email and create a password. Boom – you're in the longevity club!

Not at all! Click Forgot Password on the login page, and we'll email you reset instructions. Crisis averted!

Yes! Log into your account and update it in your profile settings. Easy peasy!

Log into your account, go to Subscriptions, and you can pause, modify, or cancel anytime. You're in control!

We'd hate to see you go! But yes, contact support and we'll process your request. No hard feelings!

We're a passionate team of scientists, health enthusiasts, and longevity nerds based in Switzerland. We eat, sleep, and breathe anti-aging!

To make evidence-based longevity supplements accessible to everyone. We want to help people live longer, healthier lives – no lab coat required!

We love enthusiasm! Check our careers page for current openings. Warning: You might become obsessed with NAD+ levels!

We're online-only for now. But our digital doors are always open, and we ship worldwide!

Our production facilities aren't open for tours, but our website is always open for virtual visits!

Try refreshing the page or clearing your cache first. Still broken? Contact us – it might be on our end!

Try resetting your password first. If that doesn't work, reach out to support. We'll get you back in!

Not haunted, just a glitch! Try updating your browser or app. If it persists, let us know what device you're using.

Check if it's expired or has usage restrictions. Still no luck? Contact support with the code, and we'll sort it out!

Some cookies are essential for the site to function, but you can customize your preferences in our cookie settings.

Email us, use the contact form on our website, or hit us up on social media. We're here and ready to help!

We aim to respond within 24-48 hours on business days. We're not robots (yet), but we're pretty speedy!

Check our website for current chat availability. When it's active, look for the chat bubble in the corner!

We're primarily email-based, but for urgent concerns, mention it in your message and we'll prioritize it!

No need to panic! Check your spam folder first. If it's been over 48 hours, send a follow-up. We never ghost on purpose!

Absolutely! While we can't provide medical advice, we can guide you based on your goals and our product info.

Aww, shucks! Leave a review, reply to our emails, or contact our support team directly. We're all ears!

We're sorry to hear that! Reach out to our support team, and we'll make it right. Your happiness is our mission!

Please do! Tag us @nutriop, and you might just become our next influencer superstar!

We try to! Whether it's praise or constructive feedback, we're listening and constantly improving.

Leave a review on our website or respond to our post-purchase email. We love hearing your success stories!

Click Unsubscribe at the bottom of any email, or manage your preferences in your account settings. No hard feelings, we promise!

We sure do! Digital gift cards are available on our website. Share the gift of youth!

Enter the gift card code at checkout. It's like using a cheat code for your health!

Yes! Earn points with every purchase and redeem them for discounts. It's like leveling up in the game of life!

We love curious minds! Reach out to our support team anytime. No question is too big or small in the quest for longevity!